i don't understand why i need to teach every "technical" agent i speak to at telkom what ip addresses are and why there's a difference between the modem's address on my local network and its address on the internet. the agent i just spoke to checked with his crew and none of them have ever heard of static ips...
as a software engineer, i also don't understand how it's possible that telkom expects its users to restart their routers every night in order to use their night surfer packages instead of just checking to see during which hours the data was used.
this is a level of fail i'm struggling to comprehend. i think it's less the severity of this specific fails and more the quantity of mind-numbingly dumb failures i've experienced with telkom since i've been back. but they do have some of the best value-for-money products on the market. it's 2016 and we're still all locked in :(
#telkom #fail #surprised #notsurprised #cansomebodypleasebeatthesepeople with a #cluestick
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