an immediate repressed memory resurfacing?

how the hell did that slip my mind?!

i spent a long time on the phone with the city council today, trying to figure out how one verifies the legality of one's roof. every person i spoke to knew exactly who to pass me on to, and i learned all manner of useless things before finally getting through to the guy on the swing in the first room, who refused to help me.

and all this transpired with the background tones of a woman informing me that i've reached the people who are going to do their utmost to provide the very best service imaginable.

eventually, i made an appointment with an arbitrary segment of the chain in the hope that personally torturing myself by hopping physically from office to office will prove more fruitful.

it certainly can't prove less...