Saturday, May 23, 2015

dear WIRED


I haven't received my issue in a couple of months, which is fine because I use my subscription to log in to the digital edition on my iPad. I would be very grateful if you could stop delivering physical copies and instead just let me continue to use my digital pass that I pay for anyway. I would also be very grateful if you could make this an option available to all subscribers, WIRED is the one magazine that I would *expect* to have a high enough respect for our environment to consider this option.

On a related note, I find it extremely tiring that I have access via iPad but not iPhone, and I have access via my partner's Android device... but I don't have access from my PC unless I've downloaded an issue on a mobile device, sent myself an article via email and then logged in using the link on my PC. I've paid for the subscription, your PC offering is just as good as your mobile offering, and it's just plain silly that I can't find an easy way to just log in from my PC from the get-go and get the digital magazine experience.

Thank you for your consideration.

1 comment:

fisher king said...

Ah-ha! A (mostly) satisfactory response:

Dear Subscriber:

Thank you for contacting WIRED.

We have transferred the remainder of your print subscription to the digital edition, as requested. We also extended service to compensate for the price difference. Your digital access will continue through the May 2017 issue. amazing! can't this be an actual option for everyone?!

The last print issue mailed will be the June 2015 issue.

Digital access with your subscription is available on iPad, Kindle Fire, Samsung, and Nook. We do not offer access on a laptop or PC. [lies! just not officially. and the offering is *good*]

We are sorry for the inconvenience this has caused.